Deindividuation Effects in the Retail Environment: How Other Customers' Presence Mitigates Undesired Social Influence from Service Personnel

Sebastian Uhrich; A. Tombs

Deindividuation Effects in the Retail Environment: How Other Customers' Presence Mitigates Undesired Social Influence from Service Personnel

Sebastian Uhrich
, A. Tombs

Section Sports Business Administration

Publication: Chapter in Book/Report/Conference proceeding › Conference contribution - Published abstract for conference with selection process › Research › peer-review

Original language	English
Title of host publication	Proceedings of the 41st European Marketing Academy Conference
Publication date	2012
Publication status	Published - 2012
Event	European Marketing Academy Conference - Lissabon, Portugal Duration: 01.01.1800 → … Conference number: 41

Citation

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title = "Deindividuation Effects in the Retail Environment: How Other Customers' Presence Mitigates Undesired Social Influence from Service Personnel",

author = "Sebastian Uhrich and A. Tombs",

year = "2012",

language = "English",

booktitle = "Proceedings of the 41st European Marketing Academy Conference",

note = "European Marketing Academy Conference ; Conference date: 01-01-1800",

}

Deindividuation Effects in the Retail Environment: How Other Customers' Presence Mitigates Undesired Social Influence from Service Personnel. / Uhrich, Sebastian; Tombs, A.
Proceedings of the 41st European Marketing Academy Conference. 2012.

Publication: Chapter in Book/Report/Conference proceeding › Conference contribution - Published abstract for conference with selection process › Research › peer-review

TY - CHAP

T1 - Deindividuation Effects in the Retail Environment: How Other Customers' Presence Mitigates Undesired Social Influence from Service Personnel

AU - Uhrich, Sebastian

AU - Tombs, A.

N1 - Conference code: 41

PY - 2012

Y1 - 2012

M3 - Conference contribution - Published abstract for conference with selection process

BT - Proceedings of the 41st European Marketing Academy Conference

T2 - European Marketing Academy Conference

Y2 - 1 January 1800

ER -