Volunteer satisfaction in sports clubs: A multilevel analysis in 10 European countries

Publikationen: Beitrag in FachzeitschriftZeitschriftenaufsätzeForschungBegutachtung

Standard

Volunteer satisfaction in sports clubs: A multilevel analysis in 10 European countries. / Nagel, Siegfried; Seippel, Ørnulf; Breuer, Christoph; Feiler, Svenja; Elmose-Østerlund, Karsten; Llopis-Goig, Ramon; Nichols, Geoff; Perényi, Szilvia; Piatkowska, Monika; Scheerder, Jeroen.

in: International Review for the Sociology of Sport, 01.11.2019.

Publikationen: Beitrag in FachzeitschriftZeitschriftenaufsätzeForschungBegutachtung

Harvard

APA

Nagel, S., Seippel, Ø., Breuer, C., Feiler, S., Elmose-Østerlund, K., Llopis-Goig, R., Nichols, G., Perényi, S., Piatkowska, M., & Scheerder, J. (2019). Volunteer satisfaction in sports clubs: A multilevel analysis in 10 European countries. International Review for the Sociology of Sport. https://doi.org/10.1177/1012690219880419

Vancouver

Bibtex

@article{bff89465d7a6405889983c77873c3084,
title = "Volunteer satisfaction in sports clubs: A multilevel analysis in 10 European countries",
abstract = "Regular voluntary engagement is a basic resource for sports clubs that may also promote social cohesion and active citizenship. The satisfaction of volunteers is an imperative factor in this engagement, and the purpose of this article is to explore individual and organizational determinants of volunteer satisfaction in sports clubs. Theoretically, our study builds on the actor-theory concepts where volunteer satisfaction depends on subjective evaluations of expectations and experiences in a sports club ({\textquoteleft}logic of situation{\textquoteright}), so that positive evaluations lead to higher satisfaction and, hopefully, retention of volunteers. This research uses a sample of 8131 volunteers from 642 sports clubs in 10 European countries, and is the first analysis to combine determinants at the level of the club and the volunteer (multilevel). Results show that the most important determinants of satisfaction are the conditions of volunteering (recognition, support, leadership and material incentives) and the workload of volunteers. Surprisingly, club characteristics, size or having paid staff are not significant determinants of volunteer satisfaction. The results of this analysis can assist more effective volunteer management in sports clubs that are facing challenges of individualization and professionalization.",
keywords = "actor-theory concepts, multilevel approach, sports clubs, volunteer satisfaction, volunteering",
author = "Siegfried Nagel and {\O}rnulf Seippel and Christoph Breuer and Svenja Feiler and Karsten Elmose-{\O}sterlund and Ramon Llopis-Goig and Geoff Nichols and Szilvia Per{\'e}nyi and Monika Piatkowska and Jeroen Scheerder",
note = "Online: 01.11.2019",
year = "2019",
month = nov,
day = "1",
doi = "10.1177/1012690219880419",
language = "English",
journal = "International Review for the Sociology of Sport",
issn = "1012-6902",
publisher = "SAGE Publications Ltd",

}

RIS

TY - JOUR

T1 - Volunteer satisfaction in sports clubs: A multilevel analysis in 10 European countries

AU - Nagel, Siegfried

AU - Seippel, Ørnulf

AU - Breuer, Christoph

AU - Feiler, Svenja

AU - Elmose-Østerlund, Karsten

AU - Llopis-Goig, Ramon

AU - Nichols, Geoff

AU - Perényi, Szilvia

AU - Piatkowska, Monika

AU - Scheerder, Jeroen

N1 - Online: 01.11.2019

PY - 2019/11/1

Y1 - 2019/11/1

N2 - Regular voluntary engagement is a basic resource for sports clubs that may also promote social cohesion and active citizenship. The satisfaction of volunteers is an imperative factor in this engagement, and the purpose of this article is to explore individual and organizational determinants of volunteer satisfaction in sports clubs. Theoretically, our study builds on the actor-theory concepts where volunteer satisfaction depends on subjective evaluations of expectations and experiences in a sports club (‘logic of situation’), so that positive evaluations lead to higher satisfaction and, hopefully, retention of volunteers. This research uses a sample of 8131 volunteers from 642 sports clubs in 10 European countries, and is the first analysis to combine determinants at the level of the club and the volunteer (multilevel). Results show that the most important determinants of satisfaction are the conditions of volunteering (recognition, support, leadership and material incentives) and the workload of volunteers. Surprisingly, club characteristics, size or having paid staff are not significant determinants of volunteer satisfaction. The results of this analysis can assist more effective volunteer management in sports clubs that are facing challenges of individualization and professionalization.

AB - Regular voluntary engagement is a basic resource for sports clubs that may also promote social cohesion and active citizenship. The satisfaction of volunteers is an imperative factor in this engagement, and the purpose of this article is to explore individual and organizational determinants of volunteer satisfaction in sports clubs. Theoretically, our study builds on the actor-theory concepts where volunteer satisfaction depends on subjective evaluations of expectations and experiences in a sports club (‘logic of situation’), so that positive evaluations lead to higher satisfaction and, hopefully, retention of volunteers. This research uses a sample of 8131 volunteers from 642 sports clubs in 10 European countries, and is the first analysis to combine determinants at the level of the club and the volunteer (multilevel). Results show that the most important determinants of satisfaction are the conditions of volunteering (recognition, support, leadership and material incentives) and the workload of volunteers. Surprisingly, club characteristics, size or having paid staff are not significant determinants of volunteer satisfaction. The results of this analysis can assist more effective volunteer management in sports clubs that are facing challenges of individualization and professionalization.

KW - actor-theory concepts

KW - multilevel approach

KW - sports clubs

KW - volunteer satisfaction

KW - volunteering

UR - https://www.mendeley.com/catalogue/079ff152-0dcc-3cf1-bd78-506485d61947/

U2 - 10.1177/1012690219880419

DO - 10.1177/1012690219880419

M3 - Journal articles

JO - International Review for the Sociology of Sport

JF - International Review for the Sociology of Sport

SN - 1012-6902

ER -

ID: 5018736